Like any business, in order for us to keep the doors open to our patients, we have overhead that needs to be paid every month. Therefore, we appreciate and expect payments at the time of the visit, regardless of the dental benefit coverage. If you have insurance we will file your insurance claims as a courtesy to you and will accept “assignment of benefits” on your behalf.
Regardless of what we may calculate your insurance company to pay, it is only an estimate. The financial obligation for dental treatment is between you and this office and is not between this office and your insurance company. Even if we submit a pre-determination prior to the start of any work, it is still not a guarantee of payment. Occasionally approved procedures will get denied at the time of payment! Should this happen we will advise you how to approach the insurance company.
We will do all we can to get the maximum benefits reimbursed for you. Please be aware that some of the services provided may not be covered or may be considered above the “usual and customary.” Ultimately, you are responsible for payment of your account, regardless of your insurance coverage and insurance company’s arbitrary determination of “usual and customary” fees.
Please call our office if your statement does not reflect your insurance payment within that time frame. Your prompt remittance is appreciated. We are here to help.
We offer few options to reduce the total cost or help you with payments:
Advance-payment discount (for non-insured patients):
5% bookkeeping courtesy discount for payment in full by cash or check prior to the start of treatment.
Your treatment plan will include an explanation of all applicable fees, and a breakdown of all costs before treatment is administered. All charges are payable at the time of treatment. For your convenience, we offer payment options to meet your needs.
We accept Visa and MasterCard. We also offer 3rd party financing through Lending Club, allowing you to complete extensive or cosmetic treatment with a payment schedule that fits your budget. Please contact our office to review our payment options to accommodate your financial needs.